Terms & Conditions

Last updated: 08 February 2026

1. Introduction

Welcome to the website of Delux Electrical Industries (“Delux”, “we”, “our”, or “us”), accessible at deluxelectrical.com or through associated domains and sub‑domains (collectively, the “Website”).

Delux Electrical Industries is a Delhi‑based manufacturer of heating elements, geyser components, and related electrical products, operating from:
156/2 Basement, Badli Village, Delhi‑110042, India.

These Terms & Conditions (“Terms”) govern your access to and use of our Website. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, please do not use the Website.

2. Nature of the Website

This Website currently serves as an information and product catalogue only. We do not sell products directly via online payment on the Website. Pricing is not displayed, and all sales/enquiries are handled offline through direct communication (phone, email, WhatsApp, or in‑person) or via our “Request a Quote” / “Contact” forms.

Any product descriptions, technical specifications, compatibility information, and other details shown on the Website are provided for general guidance only and are subject to confirmation at the time of enquiry and actual order placement.

3. Eligibility & Use of the Website

By using this Website, you represent and warrant that:

• You are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian.
• You will use the Website only for lawful purposes and in accordance with these Terms and applicable laws of India.
• You will not use the Website in any way that may damage, disable, overload, or impair it, or interfere with any other party’s use of the Website.

4. Product Information & Availability

We make reasonable efforts to ensure that information about our products (including technical data, compatibility details, and images) is accurate and up to date. However:

• Specifications, designs, and availability may change without prior notice.
• Actual products may differ slightly from the images shown due to manufacturing variations, improvements, or display differences.
• Compatibility information (e.g., with brands such as Crompton, Racold, Bajaj, etc.) is given as guidance and must be verified at the time of enquiry.

We reserve the right to discontinue, modify, or replace any product at our sole discretion.

5. Enquiries, Quotations & Orders

The Website allows you to send product enquiries or request a quote. Please note:

• Submitting an enquiry through the Website does not create a binding contract.
• All quotations, pricing, and delivery terms are communicated separately (e.g. via email, phone, or written quotation) and are subject to our confirmation.
• Orders are only considered accepted when confirmed by Delux Electrical Industries through an official pro forma invoice, purchase order confirmation, or similar written acceptance.
• Any lead times, delivery schedules, and availability indicated on the Website are indicative and subject to change based on stock, production, and logistics conditions.

6. Intellectual Property

All content on this Website, including but not limited to text, graphics, photographs, logos, icons, product images, technical drawings, videos, and software, is the exclusive property of Delux Electrical Industries or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, display, transmit, publish, license, create derivative works from, or otherwise exploit any content from the Website without our prior written consent, except for limited personal, non‑commercial viewing and printing for reference.

7. User Submissions & Conduct

When you submit information via forms on the Website (such as contact forms, product enquiries, or feedback), you agree that:

• The information you provide is accurate, complete, and not misleading.
• You will not submit any content that is unlawful, defamatory, obscene, offensive, or infringes the rights of any third party.
• You grant us a non‑exclusive, worldwide, royalty‑free license to use such information to respond to your enquiry and improve our products and services.

8. Third‑Party Links & Services

The Website may contain links to third‑party websites or services (such as Google Maps, social media, or external resources). These are provided for your convenience only. We do not control and are not responsible for the content, privacy practices, or availability of such third‑party sites.

Your use of any third‑party website or service is at your own risk and subject to the terms and conditions and privacy policies of the respective third party.

9. Warranties & Disclaimers

While we strive for accuracy, the Website and its content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including but not limited to:

• Warranties of accuracy, completeness, reliability, or fitness for a particular purpose.
• Non‑infringement of intellectual property or third‑party rights.

Any product warranties are governed by the specific warranty terms provided with the product or in the relevant sales documentation and may vary by product type, application, and usage conditions.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Delux Electrical Industries and its directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to loss of profits, loss of data, business interruption, or other commercial damages, arising out of or in connection with:

• Your use of or inability to use the Website.
• Reliance on any information or content provided on the Website.
• Any errors, omissions, or inaccuracies in the Website content.

11. Indemnification

You agree to indemnify, defend, and hold harmless Delux Electrical Industries, its directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your use of the Website.
• Your breach of these Terms.
• Your violation of any applicable law or the rights of any third party.

12. Privacy

Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data. By using the Website, you consent to such processing and warrant that all data you provide is accurate.

13. Changes to the Website & Terms

We may update, modify, or discontinue any part of the Website at any time without prior notice. We may also update these Terms from time to time. The updated Terms will be effective when posted on the Website, and your continued use of the Website after such changes constitutes your acceptance of the updated Terms.

14. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

15. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Delux Electrical Industries
156/2 Basement, Badli Village,
Delhi‑110042, India
Phone: +91 9818710697
Email: info@deluxelectrical.com

This Terms & Conditions page is provided for general informational purposes only and does not constitute legal advice. You should consult your legal advisor to review and tailor this document to your specific business and jurisdiction.